BEFORE YOU ARRIVE
Cranbrook Art Museum is a private institution devoted to public services. We require adherence to the protocols below in order to enter the museum space.
- Reserve an entrance time. Buy tickets in advance. For contact-free admission, advance tickets are recommended.
Register for ArtMember Preview Week here. Purchase all other tickets here.
- Wear a mask. Face masks must be worn by all visitors older than 3, and all staff, at all times.
- Don’t feel well? Stay home. Visitors showing signs of illness will be asked to return at a later date.
- Kids are welcome. Children must stay with an adult at all times. Children under 3 are encouraged to stay in a stroller or carrier in the museum galleries.
WHEN YOU ARRIVE
- Free parking is available in the Art Museum Lot.
- Cranbrook Art Museum has a single entry point. Follow signs to the main entrance at the museum peristyle. The assisted barrier-free entrance will continue to be available, with wayfinding from the Art Museum parking lot or call 248-645-3320.
- We’ll be opening with reduced capacity. If the museum is at capacity you will be asked to wait in a monitored queue outside of the museum, regardless of advanced ticket purchase.
- Advance ticket holders will be asked to provide their name and applicable ID for visitor services to verify their ticket and admission time.
DURING YOUR VISIT
- No cash transactions. Credit or debit cards only; we will not accept cash for onsite purchases.
- Stay 6 feet apart. Social distancing is required and will be enforced. Parties may remain together. Social-distancing markers will be in place.
- Be aware of space and people around you. Museum and gallery capacity will be monitored at all times. Room capacities are clearly posted at each entrance. Please be aware of the number of people in each space before entering.
- Added precautions are in place. Acrylic panels will separate staff from visitors at the admission desk and enhanced cleaning of high-touch surfaces will take place throughout the day.
- Keep your hands clean. Hand-sanitizer units are stationed throughout the building.
- Coat and bag check is not available. Please do not bring large bags (more than 11×15 inches) into the museum.
- Have fun, learn, explore! We hope you continue to enjoy our grounds and gallery experiences during this extraordinary moment.
- Be smart, stay safe. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Please observe the precautions above!
Because of the dynamic nature of COVID-19, museum dates and hours of operation are subject to change. Please consult our website for the latest details before each visit.
If you have any questions reach out to us at firstname.lastname@example.org. As we plan, evaluate, and implement changes we would love to hear your feedback and any suggestions to improve visitor experience.
We appreciate your patience as we have remained closed for the past several months in order to help keep our community safe. We know many of you have continued to roam the grounds during this time and we are grateful that Cranbrook was able to continue to serve as a place of respite and inspiration during an extraordinary time. This has always been its intention.
We now look forward to welcoming you back into our gallery spaces, and have spent this time creating a new exhibition that will showcase many remarkable objects from our collection that are not often on view.
As we have prepared for our reopening, we have taken into account state and local guidelines, held ongoing discussions with staff and museum colleagues (both nationally and internationally), and closely coordinated with teams across our entire campus.
We have also modified the traditional gallery experience, allowing you to fully enjoy your visit while also keeping you safe. We ask that all visitors play a vital role in enabling a safe experience by observing appropriate social distancing, wearing face masks, and adhering to additional health and safety precautions. We will continue to provide virtual tours, family activities, and online programming for those who cannot or do not feel comfortable visiting at this time.
We recognize that circumstances may change, and we will continue to evaluate and update our policies as needed. We remain hopeful that we will be able to serve our public under the safest possible new conditions, which we all continue to grow accustomed to.
To help us limit the number of visitors as we enact our new procedures, we will be opening to members only from July 15-19. We will open to the public on July 22 and welcome all visitors.